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AquaTru Review By Marjorie

(Edited By Reviewer)
Customer Service
Water Taste

By Marjorie from Park City, UT On 11/12/2020

Verified Buyer! Purchased 7 Months Ago

Great product but bad customer service

I love the system and the water tastes wonderful. It saved me when I moved to a home with very hard water. I did order descaling to find out that I needed additional products that were NOT available on the website. I emailed and got no response. When I talked with customer service they said it is only available by phone! This is very frustrating and I had to order more product that I will never use!

Are you Satisfied overall with this product? Yes

Would you recommend this to a friend? Yes

Merchant response for this review:

Hi Marjorie, Thank you for the review. We are sorry to hear that you did not receive any instructions. We will email you directly to assist you further. We want to make sure you received the complete kit.