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AquaTru Review By Tammy

(Edited By Reviewer)
Customer Service
Water Taste

By Tammy from Lafayette, LA On 01/10/2020

Verified Buyer! Purchased 2 Years 4 Months Ago

Problems after 3-4 yrs.

I have 2 units and the 2nd one is leaking. I will have to get in touch with customer service to see how to ship both units back, one @ a time for repair or correction. I have replaced the 3 filters and the tap water doesn't come into the tank. My newer unit (about 4 yrs. old ) only leaks @ filter # 1. It is my send brand new filter and I have to use 3 hand towels around the unit to soak up the leak to generate 2 gallons of clean water

Are you Satisfied overall with this product? Not Sure

Would you recommend this to a friend? Not Sure

Merchant response for this review:

Hi Tammy, Thanks for the review. We will have the Customer Service supervisor call you and assist you with both of your units.