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AquaTru Review By Karen with environmental

(Edited By Reviewer)
Customer Service
Water Taste

By Karen with environmental from Dallas, TX On 01/03/2020

Verified Buyer! Purchased 2 Years 5 Months Ago

What do you do with used filters???

I love the system but I am concerned about how big and clunky the 3 filters are. I can find no mention of how to recycle them in the manual or on your website. I am disturbed to think you expect people to just toss them into the landfill every few months!!!

Are you Satisfied overall with this product? Not Sure

Would you recommend this to a friend? Not Sure

Merchant response for this review:

Hi Karen, Thanks for the review. You are welcome to try and recycle the filters, but in our experience, the recycling places will not take them. The reason is that all of the toxic debris left over from the water is inside of the filters and if they recycle it and crush it etc., the toxins will then be in the plastic. We have been looking into setting up a recycling program in the future. In the meantime, we recommend that you contact your local city water management department to get their recommendations about recycling used water filters.