Need Help?
The water tastes great, but the spout leaks, not sure why. So, this is annoying. If you have a tip on how to fix it, that would be great!! I also get tired of refilling it, and I’m mostly the only one who drinks it! Also didn’t realize that I have to use supplement with minerals now.
Are you Satisfied overall with this product? No
Would you recommend this to a friend? Not Sure
Hi Laurie, We're sorry you have had this issue with your spout. One question to clarify... When you say it leaks, do you mean that the water keeps coming out of the spout for a second or so after you stop pressing the dispenser button, which is normal, or do you mean that water leaks out of the spout at other times, when you're not dispensing water? If it is leaking at times other than when you are dispensing water, we will send you a new tank. Please email Mary: marmstrong@idealliving.com and she can have a new tank sent to you.
Excellent taste, bought one for my daughter too!
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
I've had many water filters. Even have R/O water at work. This filter make the best tasting water I've ever had. We have 6 people in our house. Everyone is drinking enough water now. We dos have to make several batches a day. I've had it for 6 or so months and have not had to change the filters yet. The water tastes just as good as day one. My only complaint is that the plug is too cheap. It would be easy to bend or break. It fits a little too loosely.
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
Works
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
I’m not the kind of person to write bad reviews. When I like a product, I will give my honest opinion. When I first received my AquaTru, I loved it and even bought 2 other machines for my parents and in-laws! But after only about 4 months, my machine was taking more than 45 minutes to filter a single tank of water. I descaled it with their descaling kit, replaced all of the filters (which should last anywhere from 6 months to 2 years depending on which filter) and even had the base replaced. The second base they sent me now takes more than 2 hours to filter a single tank of water! I have called customer service many times and they said oh, well I have to escalate this to the manager, I’ll call you back... I never received a call back. Very unhappy with this product, and the poor customer service.
Are you Satisfied overall with this product? No
Would you recommend this to a friend? No
Hi Holly, We apologize for this frustrating experience. Such long filter times are usually indicative of very hard water. We will have our tech person call you to see if he can assist you with anything further.
I was skeptical after reading so many reviews, but, after great consideration, decided to try this product. After having it almost 6 months, I have absolutely no regrets! A great addition to our household and to our healthy lifestyle.
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
I loved mine so much I bought one for my daughter. She lives in an area where the water is suffering from chemical waste from a factory.
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
This is a great system to use for infants instead of buying water. Saved a lot of time and money. Never run out of water.
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
The water is delicious! I have always been a big water drinker, but this water is incredible. I wish it was a little bigger.
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
Invest ! You will not be disappointed
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
I know that I am drinking water that is free of chemicals and is safe. The system is easy to use. I'd say the only drawback is that a tank for drinking water is small so you run it a lot.
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
Ease of operation. Reliability. Purity and taste of the water.
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
The water coming out and flowing into you, teaches you what WATER should taste like !
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
We use it several times each day!
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
Good tasting it helps detox your body and give you confidence drinking clean & puré water. Not great it is the instruction to dispose the left over water.
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
This is the best countertop water system I have had. Clean water is so important to one’s health and this system provides high quality water. The AquaTru system is easy to set up and use. The added bonus is the water tastes great and helps reduce the amount of plastic I use & waste. My only complaint was that when I ordered my system I also purchased glasses & xtra filters. So my package arrived without the unit only the straw I had purchased. Customer service was not helpful & I had to contact them several times until I received my unit.
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
I love this water machine!
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
A friend comes to visits and we joke he only comes over for the AquaTru water. He said it's the best water he has ever had.
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
I love this machine so much! It is easy to use, easy to maintain and I’ve never had a problem with it. And the water tastes better than any bottled water I’ve ever had. We’ve also saved money and waste no longer buying bottled water. And, we drink way more water than we used to because it tastes so good!
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
I am a functional Med doctor so clean pure water is extremely important to me. Absolutely love this system. I have one for each home and tell people about it all the time. No chlorine. No chemicals. Love it.
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
This is my second time purchasing an Aqua Tru water purifier. I had the first unit tested by a Water Purification System salesman who was trying to sell me a system which was over $4000. He was a little taken back when he saw how well the Aqua Tru filtration system worked. He honestly stated, "This is an amazing little machine. You sure don't need my system".
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
I love the taste of this water and how fast it runs through the filters. I would be nice to have a bigger tank as well as a replacement tank for the filling side. This system is worth the money.
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
I am very very happy with Agua Tru. For 5 years I had water delivered to my house and yes it was great water but the cost was100.00 a month. 1,200 a year is expensive. I reasoned that this would pay for itself in less than 6 months. What sold me most was that it takes out fluoride. I really like the ease and the purity. I am used to mineral water so the taste was clean but a little bit flat for me so I just add a couple drops of liquid minerals and it's perfect. I recommend Aqua Tru for anyone considering buying a water filter!
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
We love having this and the water tastes amazing!!
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
So glad to have purchased Aqua Tru. Best water I have had in a long time. Easy to use, easy to clean.
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
We love it!! It’s great!! Water tastes amazing!! And it saves us from having to buy bottled water.
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
I'm in love with my Aqua Tru for reals!! I've had it several months now & I'm so glad that I don't have to take my gallon glass jugs that I used to get water in at the health food store during these lunatic cv19 times. I just go to my trusty tasty Aqua Tru & filler up! During our recent CA fires I had a box ready to grab my true love, box er up and take er with me because I'd be depressed without my luscious delicious water machine. I've always been an avid water drinker even as a child. So i know pure clean water when I drink it. No joke, I highly recommend Aqua Tru to you! I've had it for many months now & it's my favorite thing ever!!
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
Love the easy set up and use. The product is very durable easy to maintain.
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
Now I don't want to use tap water for anything- amazed at how clean and refreshing pure water is. I only wish it was larger as I refill it frequently
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes
I have been using the AquaTru for over six months and am impressed by the taste and clarity of the water. The quality of the AquaTru is undeniable. The water coming from the tap is yellowish and tastes poorly. It is so much better for the environment to eliminate bottled water. Over time this purchase will save money as well. I am extremely pleased with this purchase.
Are you Satisfied overall with this product? Yes
Would you recommend this to a friend? Yes