So much faster than a Britta (do the math it cost about the same as the longlast filters) and of course the water quality is so much better. The water is crystal clear and tastes clean and fresh. I feel so good drinking the AquaTru water. It works great and is so much more simple than trying to plumb under the sink. Overall, the filter prices make it cheaper than the under sink system for filter replacement. I have not needed to contact customer service.

I was considering having a water purification system installed under the kitchen sink but did not like the idea of having a whole drilled on my new countertop and didn't want to give up the cabinet space under the sink. After reviewing a number of competitors, I decided on the AquaTru system because the amount of water waste was lower than other and the meter readings of the filtered water proved to me that this was as close to distilled water as I could get and I would no longer be a large consumer of plastic water bottles. Customer service has been helpful and I would recommend this product. I am not an employee nor being compensated for this review.

I think it's great and easy to use

I had been using Brita and my refrigerator filter water and I noticed the ice when it melts it leaves a white deposit and it taste funny. I started using AquaTru and it changed everything! I use it to make everything I eat and drink with it. It taste so good. There’s no residue in my melted ice and leaves no bad taste. Thanks AquaTru

this is one of the best things that I've bought this year. the water tastes really great, and before when I made tea, it would look dull, and now with this water the tea looks crystal like. the price is amazing and its affordable to get the refills. just an amazing product, and i loved it so much, I got one for my dad and my friend as gifts. thank you for creating something that's amazing and affordable! love it!

I am extremely disappointed in AquaTru. We bought our unit in July and started having problems with it in November. We contacted Customer Service and they said someone would contact us to help troubleshoot but that they would probably send us a new unit anyway. It wasn't a big deal because we tried to troubleshoot ourselves by disassembling the unit and letting it dry completely for 48 hours. Miracle of miracles - it started working again! Our elation was short-lived because 2 weeks later, it started leaking horribly. Meanwhile, still not a peep from customer service. We really loved this unit but so disappointed because it is so finicky and the Customer Service sucks. We will try to contact them again and see what happens...

Muy buenos

The taste difference is out of this world. I feel like even my pets are guzzling it down more. I was previously using a Britta. I ended up running Britta water through the thing and I’m shocked at how not so great Britta water actually is. I’m hooked on this thing and recommend it to everyone.

Purchased one year ago. Water tastes really good. No more plastic bottles. Getting ready to change out the filters which I purchased an extra set and at time of purchase. Sits on kitchen counter. We are Extremely pleased. Highly recommend.

A friend of ours recommended the AquaTru, explaining the taste of the water, the cost savings on bottled water & the overall quality & efficiency of the system. We are extremely delighted with this system & it lives up to it’s reputation.

We love the convenience, the easy clean design, the countertop storage, and of course the way the water tastes. We would buy it again!

I drink A LOT of water; I am a water snob. Before AquaTru, I was only drinking purified water from various venders. My reason for purchase was because I was concerned with the waste of plastic bottles and I wanted to ensure we had readily available drinking water that was as good as the purified water I usually purchased during a water bottle shortage. Before my purchase, I was concerned with the cleaning and maintenance, but it is actually very easy and in no way cumbersome. Before purchase, I was also concerned about the taste, but the moment I had my first taste of the water, I was on board. It's the best water I've ever had. I've had the machine 7 months, and I still find myself staring at the water pitcher as I pull it off of the machine to store in the refrigerator in amazement at how clear the water is with AquaTru. My family is drinking more water too! I even bottle up my AquaTru water to take to work, instead of drinking the spring water from the water cooler. Love this water!

Best water machine I’ve ever used or owned

The first unit leaked but was promptly replaced without question. Since then, it has been fantastic. Water very pure and it is reassuring knowing that potential toxins are filtered out.

I love the system and the water tastes wonderful. It saved me when I moved to a home with very hard water. I did order descaling to find out that I needed additional products that were NOT available on the website. I emailed and got no response. When I talked with customer service they said it is only available by phone! This is very frustrating and I had to order more product that I will never use!

I like the flavor of the water, it’s easy to assemble, and quality of the product, the only don’t like is the stain on the container when u put the water from the faucet but I give 5 stars ⭐️ over all it’s very good product, they have a flavor

The water definitely tastes better with the AquaTru filter and does not leave any residue on the kettle or any pots. I find the replacement filters expensive, but they last a while. I definitely recommend it.

I absolutely love my AquaTru. My water taste so much better. I don’t have to run out to buy bottle water anymore and I hate having to lift the bought bottled water in my car because they are so heavy. Once I get it in my car I have to lift it out again. Now, I don’t have to do that. Love it.

Customer Service is hit or miss -

I love this unit, it removes all the things I don't want to expose my family to, best of all it's quiet. I even took with me on a camp site that had power to filter all our water. I use it for all our cooking as well.

I have loved my water system, but need to remind folks to add minerals. Since the unit is so large, I wish it was on a swivel or in some way smaller. It definitely takes up a large counter space.

So glad I bought it!!

What to use to clean mineral deposits

The water tastes great, but the spout leaks, not sure why. So, this is annoying. If you have a tip on how to fix it, that would be great!! I also get tired of refilling it, and I’m mostly the only one who drinks it! Also didn’t realize that I have to use supplement with minerals now.

Excellent taste, bought one for my daughter too!

I've had many water filters. Even have R/O water at work. This filter make the best tasting water I've ever had. We have 6 people in our house. Everyone is drinking enough water now. We dos have to make several batches a day. I've had it for 6 or so months and have not had to change the filters yet. The water tastes just as good as day one. My only complaint is that the plug is too cheap. It would be easy to bend or break. It fits a little too loosely.

Works

I’m not the kind of person to write bad reviews. When I like a product, I will give my honest opinion. When I first received my AquaTru, I loved it and even bought 2 other machines for my parents and in-laws! But after only about 4 months, my machine was taking more than 45 minutes to filter a single tank of water. I descaled it with their descaling kit, replaced all of the filters (which should last anywhere from 6 months to 2 years depending on which filter) and even had the base replaced. The second base they sent me now takes more than 2 hours to filter a single tank of water! I have called customer service many times and they said oh, well I have to escalate this to the manager, I’ll call you back... I never received a call back. Very unhappy with this product, and the poor customer service.

I was skeptical after reading so many reviews, but, after great consideration, decided to try this product. After having it almost 6 months, I have absolutely no regrets! A great addition to our household and to our healthy lifestyle.

I loved mine so much I bought one for my daughter. She lives in an area where the water is suffering from chemical waste from a factory.