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AquaTru Review By MagMcN

Customer Service
Water Taste

By MagMcN from Cambridge, MA On 01/05/2020

Verified Buyer! Purchased 3 Years 10 Months Ago

Not perfect, but pretty darn fabulous.

The Ultra-Tru offers a reasonably affordable option for having water cleaned of toxins at your fingertips. In my household, it’s a constant struggle to refill the tank. But those are the dues you have to pay to drink good, clean water. My main complaint is that it began to slow down, and when I called to ask what was going on I did not get good guidance. I struggled with having to lift the tank and drop it again and again. When I called again months later - and ended up buying a new filtered water tank - the customer service rep seemed to hear me for the first time. She determined that my water was hard and sent me directions for descaling. What a difference! I’ve fallen back in love with my Aqua-Tru.

Are you Satisfied overall with this product? Yes

Would you recommend this to a friend? Yes