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AquaTru Review By Denise Kofkoff

Customer Service
Water Taste

By Denise Kofkoff from Scottsdale, AZ On 01/03/2020

Verified Buyer! Purchased 2 Years 4 Months Ago

The system has some issues

This is my 3rd Aqua Tru system and I don't think the quality is top notch. The first two I purchased seemed to be better. This one seems to have some issues. It sometimes leaks, it sometimes doesn't turn on, it sometimes tells me I need to change filters even though we haven't run it long enough for that to happen, and I sometimes have to reset it. None of these things happen all the time, but it is annoying to deal with. Had I not owed 2 previous systems, I may not have noticed the issues on this one. The water does tasted good, so that is it's saving grace. Customer Service; I sent an email that went unanswered, which doesn't bode well. I did call and the representative was poilte and helpful, We did trouble shooting and she said I should use the system for a time longer to see if the issues continue. In the meantime, all my info is there for future reference in case the issues do not resolve

Are you Satisfied overall with this product? Not Sure

Would you recommend this to a friend? Yes